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SOC

Qualcomm® Snapdragon™ 720G Octa Core

Display

6.67″ DotDisplay 2400 x 1080 FHD+

RAM

6GB

ROM

128GB

Front Camera

16MP In-Display Front Camera

Rear Camera

48MP AI quad camera:48MP+8MP+5MP+2MP

Battery

5020mAh(Typ)

Network

2G: GSM 850/900/1800/1900MHz

3G: WCDMA 850/900/1900/2100MHz

4G: FDD LTE B3/B1/B7/B5/B8/B4/B20/B28

TD LTE B38/B40

Please double check if the phone works with your carrier.

It is very important! You can check via following link: www.willmyphonework.net/

Because the system limit, parcel from Spain warehouse may display shipping from Belgium or Germany, please don't worry, it is normal, the parcel won't ship from China, you will get parcel with no tax.

1. Please make sure the consignee's information is correct when placing the order. The Russian customers will need to provide us the full name with 3 English words (First name/Middle name/Lastname).
2. The price does not include the customs duty, It is the responsibility of the buyer to complete the customs clearance, please understand.
3. New ROMs might have minor bugs, please be understandable as we have no control over this. Especially new models are prone to minor bugs.
4. We name the color of the items according to the official website. There might be a little bit different, please be understandable.
1.Most orders will be processed in about 48 hours, then we will add track number in order, track infro will update in about 24 hours.
2.If the parcel get strict inspected by custom, you still need to pay tax to clear custom, we won't bear the customs taxes. The cost of return or lost parcel would be on customer due to reject customs clearance.;
3.Please open the parcel in post officer's presence, If the parcel is damaged or empty (stolen), please ask the post office to provide official document, especially the claim request paper.
4.AliExpress Standard Shipping is good for most countries, and normally caused no custom duty, average delivery time is 15~35 days, but might be up to 60 days.
5.RU/ES warehouse have very fast delivery, normally in 2 weeks most, and buyers don’t need pay any VAT or customs duty.
1.We can't offer warranty service for products which have Man-made damage, including but not limited to: bumped by user fall in water by user, disassemble by user;other man-made damage detected by the official service center.
2.Many issue can be fixed by flashing rom, if you can, please must understand relevant knowledge, and try to flash rom by yourself first.
3.Free gifts don’t get any warranty, if any quality problem within 3 days, can send replacement in next order.
4.Promotion products only offer replacement or maintenance.
5.All products have 6 month warranty in China, free send back to China service;
After customer receive goods, If you confirm order delivery and leave 5 star feedback in 3 or 7 days, can get extra warranty time as below.
Leave 5 stars feedback in 3 days; add extra 6 months free warranty time, total free warranty time is 12 months.
Leave 5 stars feedback in 7 days; add extra 3 months free warranty time, total free warranty time is 9 months.
In other case, it’s default 6 months free warranty time.
In warranty time, if product have problem, can get free maintenance, or replacement at cost 20~60usd if product get some scratches or other can’t be removed marking. The returned freight charge is on customer, we bear shipping back cost from us to you.

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of geeksmartbuy (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://geeksmartbuy.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Global Version Xiaomi Redmi Note 9S 6GB 128GB Smartphone Snapdragon 720G Octa core 5020 mAh 48MP Quad Camera Note 9 S

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