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Tronsmart Onyx Neo APTX Bluetooth Earphone TWS Wireless Earbuds with Qualcomm Chip, Volume Control, 24H Playtime

1. Original Tronsmart Onyx Neo APTX Bluetooth Earphones;

2. Support Volume Control and Voice Assistant;

3. Support APTX with Qualcomm® Chip;

4. Up to 24 hours Playtime.

Qualcomm® Chip (Certificated by Qualcomm aptX officially)

The genuine Qualcomm® chip guarantees consistent and lossless audio streaming. It can give a steady connection as the wired connection.
The advantages of Qualcomm® chip:
1. Unbreakable connection as the wired connection
2. Faster transmission
3. Ultra-low latency
4. Low-power consumption for longer playtime

Studio Quality Lossless Audio

Qualcomm® aptX™ technology works with the custom graphene-coated drivers to deliver losslessly hi-fidelity audio with CD level experience.
Provides high-quality audio for three formats:
aptX™: CD-like audio as the original studio (Lossless aptX™ audio only supports those compatible devices.)
AAC: Balanced and detailed sound for iOS
6mm Driver: Rich bass, detailed mids and clear treble

Crystal-Clear Calls

Qualcomm® DSP & cVc™ 8.0 technologies perfectly work together to ensure a maximum of clearer hands-free calls with a minimum of ambient noise.
cVc 8.0: Suppress background noise for clearer calls.
DSP: Reduce high & low frequencies noise for more immersive sound.

Mono or Stereo Mode

Simply take either earbud out to enter mono listening seamlessly. Or take both out for stereo audio streaming.

24-Hour of Playtime

Enjoy 7 hours of playtime on a full charge. Up to 24 hours of listening with the charging case to keep you going throughout the day.
*Tronsmart Onyx Neo APTX Bluetooth Earphone TWS Wireless Earbuds with Qualcomm Chip, Volume Control, 24H Playtime.

Fully Sweatproof

Rated IPX5 against sweat, splashes and rain, providing an undisturbed listening experience.

Pressure-free Touch Control

Pressure-free Touch Control
High-sensitive touch panel design allows you activate all features with a slight tap without any pressure press for your ear.
You can tap to play and pause the song, turn up and down the volume, take hands-free calls and more.

Voice Activation

Access Siri or Google Assistant from the earbuds with a simple tap.

Comfortable Fit

Lightweight and ergonomic design gives you a secure fit with unmatched comfort. Never falling out when working out.

USB-C Charging

Comes with a USB-C connector that can recharge the earbuds more stable & quicker.

One-Step Pairing

1. Take out two earbuds from the charging case simultaneously.
2. Turn on Bluetooth on your device and tap ‘Tronsmart Onyx Neo(L)’ to pair.
3. Wait for 3-5 seconds, tap the ‘Pair’ option when ‘Bluetooth Pairing Request’ popup comes to finish all pairing steps.
4. After first pairing successfully, earbuds will re-pair to the device immediately after taking them out.

Most importantly, the LED light will not flash during using time.

FAQ

1. Q: Will the blue light flash during listening to music?
A: No. There is no more flashing light during usage time.

2. Q: Can I touch to turn up or down the volume from the earbuds?
A: Yes. It supports volume control by tapping the touch area.

3. Q: Can I use the Left or Right earbud alone?
A: Yes, you can.

4. Q: What are the functions of touch control?
A: Play and pause music, turn up and down the volume, activate the personal assistant from your smart device, answer, hang up and reject a phone call.

5. Q: Will the earbuds fall out from my ears easily?
A: No. Its ergonomic design can fit in your ear securely. And you can choose the perfect ear tips (S/M/L sizes) to fit in your ear more comfortably.

6. Q: How long can I use the earbuds once a time?
A: On 50% volume, the playtime is about 7 hours. With the charging case, the playtime can up to 24 hours. The playtime depends on the volume level.

7. Q: What’s the charging port? Micro or USB-C?
A: It’s the USB-C charging port. And it comes along with a USB-A to USB-C charging cable.

8. Q: How much do the earbuds weigh?
A: About 3.6g / 0.13oz each.

9. Q: How much does the charging case weigh?
A: About 45g / 1.60oz.

Upgraded Version

We upgraded the earphones.
We will ship randomly.

Specifications

Model: Onyx Neo
Bluetooth version: 5.0
Chip: Qualcomm® QCC3020, supports aptX, AAC, SBC
Bluetooth profile: HFP/HSP/AVRCP/A2DP
Connection distance: Up to 15 meters / 50 feet
Speaker driver: Φ6mm
Impedance: 16Ω
Microphone sensitivity: -42dB
Audio frequency range: 20-20K Hz
Playtime:
Earbud: up to 7 hours (50% volume)
Charging case: up to 24 hours (50% volume)
Standby: 90 days
Earbud battery: 35 mAh
Charging case battery: 350 mAh
Input: 5V/500mA max.
Charging time:
Earbud: 50 mins
Charging case: 2 hours
Dimension:
Earbud: 27 x 17 x 8 mm / 1.06 x 0.67 x 0.31 inches
Charging case: 63 x 32 x 43 mm / 2.48 x 1.26 x 1.69 inches
Weight:
Earbud: 3.6g / 0.13oz
With charging case: 45g / 1.60oz

Package Content

1 x Onyx Neo wireless earbuds with charging case
3 x Eartip pairs (a pair has been placed on the earbuds)
1 x Charging cable
1 x Warranty card
1 x User manual

Highlights

Qualcomm® Chip
The genuine Qualcomm® chip guarantees consistent and lossless audio streaming. It can give a steady connection as the wired connection.
The advantages of Qualcomm® chip:
1. Unbreakable connection as the wired connection
2. Faster transmission
3. Ultra-low latency
4. Low-power consumption for longer playtime

CD-like Lossless Audio
Qualcomm® aptX™ technology works with the custom graphene-coated drivers to deliver losslessly hi-fidelity audio with CD level experience.
Provides high-quality audio for three formats:
aptX™: CD-like audio as the original studio
AAC: Clear and detailed sound for iOS
SBC: Balanced & rich audio for Android

Ultra Crystal-Clear Calls
Qualcomm® DSP & cVc™ 8.0 technologies perfectly work together to ensure a maximum of clearer hands-free calls with a minimum of ambient noise.
cVc 8.0: Suppress background noise for clearer calls.
DSP: Reduce high & low frequencies noise for more immersive sound.

Mono or Stereo Mode
Simply take either earbud out to enter mono listening seamlessly. Or take both out for stereo audio streaming.

24-Hour of Playtime
Enjoy 7 hours of playtime on a full charge. Up to 24 hours of listening with the charging case to keep you going throughout the day.
*Tronsmart Onyx Neo APTX Bluetooth Earphone TWS Wireless Earbuds with Qualcomm Chip, Volume Control, 24H Playtime.

Comfortable Fit
Lightweight and ergonomic design gives you a secure fit with unmatched comfort. Never falling out when working out.

Pressure-free Touch Control
High-sensitive touch panel design lets you activate all features with a slight tap without any pressure press for your ear. You can tap to play and pause the song, turn up and down the volume, take hands-free calls and more.

Fully Sweatproof
Rated IPX5 against sweat, splashes and rain, providing an undisturbed listening experience.

Voice Activation
Access Siri or Google Assistant from the earbuds with a simple tap.

USB-C Charging
Comes with a USB-C connector that can recharge the earbuds more stable & quicker.

One-Step Pairing
1. Take out two earbuds from the charging case simultaneously.
2. Turn on Bluetooth on your device and tap ‘Tronsmart Onyx Neo’ to pair.
3. Wait for 3-5 seconds, tap the ‘Pair’ option when ‘Bluetooth Pairing Request’ popup comes to finish all pairing steps.
4. After first pairing successfully, earbuds will re-pair to the device immediately after taking them out.

Most importantly, the LED light will not flash during using time.

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of geeksmartbuy (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://geeksmartbuy.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Tronsmart Onyx Neo APTX Bluetooth Earphone TWS Wireless Earbuds with Qualcomm Chip, Volume Control, 24H Playtime

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